GENERAL INFORMATION:

BUY-IT-NOW Products:

Return Policy: Returns accepted only if there is a defect in the product. Must notify within 24 hours of receiving order.

Shipping: Orders generally shipped via UPS or USPS within 48 hours of receiving order

Quantity Discounts: You can mix and match different designs of the same product to reach quantity discounts.

Packaging: Most of our items have the option of individual packaging. See product page for details.

Product Variations: Due to calibration of digital printers, some of our full color items (like magnets) may vary from one order to the next.

CUSTOM Products:

Production Time: General production time is 5 business days upon approval of art. Some exclusions apply - see individual product page for exact production time.

Rush Service: Rush service is available on many products, call for details.

Set-Up Charges: Set-up charges vary by product, see individual product pages. Exact repeat set-up charges may also apply (see individual items)

Re-Orders: Many of our products do not include exact re-order fees (up to 3 years). Some exclusions apply - see individual product page for details.

Shipping: Prices do not include shipping costs. We will ship best way unless specified otherwise.

Submitting Art: email art to: info@animalsink.com or upload to: http://www.uploadservice.com/animalsink/

Art/Photo Submission: For logos, we prefer vector graphics (.eps, .ai, .pdf file extensions) but raster based images are accepted if high resolution (.jpg, .png, .tif, .gif). For photographs and other artwork, high resolution files are preferred (300 dpi). *Client must own all rights or receive approval from photographer or artist)

Proofs: Free proofs will be emailed prior to production. (Paper proofs will be mailed upon request). Note, colors are approximate and can vary from one monitor to another.

Errors: No financial liability is assumed for errors once proof has been approved.

Overruns: All orders are subject to a 5% overrun and will be shipped and billed accordingly.

Pricing: All pricing is subject to change without notice. We will honor current pricing on our website. Pricing is in US dollars